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Image of burst copper water line

Play it Safe This Winter

How to Protect Your Pipes:
Winter is on the way, and freezing weather brings the threat of frozen and bursting pipes. A burst pipe, no matter the size, can cause water damage to your walls, carpets, floors and ceilings. Here are tips to avoid pipe problems this season.

The Changing Shape of Water
It’s basic physics: when water freezes, it expands. And if a metal or plastic pipe is containing the water, the expansion can cause that pipe to break. Pipes that are along the exterior walls of a home are vulnerable, as are pipes in attics or basements. These areas may not get enough heat or do not have proper insulation.

An Ounce of Prevention
When the weather gets extremely cold, you can let a bit of water drip from your faucets. Even a very small flow of water can prevent the pipe from freezing. You can also keep your home at the same temperature during the day and night—the consistent temperature will help keep your pipes happy. And always keep your thermostat above 55 degrees if you are going to be away from home during a cold snap—or turn off the water completely if you will be gone for an extended time.

Detecting Pipe Problems the Old-Fashioned Way
If you notice your faucet will not run or the toilet is not refilling properly, a pipe may be frozen. Inspect the pipes and look for any frost accumulating on the outside of the pipe. Check for dripping water or any unusual odors. These could all be clues that you have a frozen or burst pipe in your home.

Try Modern Leak Detection Instead
Protect by LeakSmart® with Flow has a flow meter that monitors water usage 24/7 and when a LeakSmart sensor identifies a leak, the valve will automatically shut off the water in 5 seconds, and you will be instantly notified on your smart phone. This quick shut off provides peace of mind that your home is protected from catastrophic water damage.

‘Tis the Season for Smart Water Management
Before winter sets in, contact your plumbing contractor and ask about installing Protect by LeakSmart® with Flow.


Raising the IQ of the Smart Home

The Consumer Technology Association (CTA) predicts that smart home devices likely will be the largest household technology category to grow in the next year. While smart home products used to be limited to baby monitors and thermostats, CTA reports that households are planning to buy smart door locks, smart doorbells and smart home hubs for the first time. The category is skyrocketing: Business Insider Intelligence forecasts that total smart home devices will exceed 1 billion in the United States by 2023.

With the massive rise in smart speakers (which nearly doubled in households in 2018) and artificial intelligence voice assistants, homeowners are now looking for the next level of technology. According to Business Insider, the 2019 Consumer Electronics Show demonstrated that AI voice assistants are being integrated in many devices in the home like mirrors, bathroom lights and toilets, either through Amazon’s Alexa or Google’s Assistant. Imagine brushing your teeth and asking your mirror about the morning commute, the weather or the news…that reality is here. And beyond voice, companies are also building smart home devices with screens, so larger amounts of information can be displayed.

More Data Means More Protection
Research from the Consumer Technology Association also shows consumers want the benefits of data, sensors and advanced technologies to modernize and protect their properties. One new and exciting product that provides all these benefits is Protect By LeakSmart®, the world’s most intelligent leak and flood protection system. Water damage is the second leading cause of insurance claims, and homeowners now have a seamless way to make their home smarter about preventing catastrophic water damage.

A new and innovative product, Protect by LeakSmart® with Flow is a true 24/7 leak protection system—it monitors and controls your water activity, empowers you to prevent water damage before it happens, and protects your property and belongings, even if you are not home. It has sensors that “find” leaks, which mainly come from appliances and appliance connector malfunctions. When a LeakSmart sensor identifies a leak, the valve will automatically shut off the water in 5 seconds, and you will be instantly notified on your smart phone.

Data is also a key component of Protect by LeakSmart®, as it provides water analytics. You will have data about hourly, daily, weekly and monthly water usage, and can make appropriate adjustments in your home.

Easy Integration Into Your Smart Home
Protect by LeakSmart® operates off a proprietary smart home protocol with battery back up, so it works and protects your home even when the power and Wi-Fi are down. Other flow meters need power or internet to work. LeakSmart easily integrates with Google Assistant, Amazon Alexa, and Control4

Ask your plumber to install Protect by LeakSmart.® Protecting your home against water damage and managing water efficiency is one way to make your smart home brilliant.


Protect by LeakSmart with Flow Product Family Shot

Smart Home Water Protection

Introducing Protect by LeakSmart® with Flow

Water damage and flooding can be a nightmare for homeowners; how do you protect your home from water damage before it starts? LeakSmart’s mission is to protect every home and family from catastrophic water damage; we are always striving to create new, innovative products that deliver on that promise. So we are proud to announce the world’s most intelligent leak and flood protection system, Protect by LeakSmart®with Flow.

Protect by LeakSmart is a true 24/7 leak protection system—it monitors and controls your water activity, empowers you to prevent water damage before it happens, and protects your property and belongings, even if you are not at home.

Leak Detective At Your Service
A typical flow meter does what it says: it monitors water flow. In contrast, LeakSmart has sensors that “find” leaks, which mainly come from appliances (think washing machines, water heaters, toilets, dishwashers and faucets) and appliance connector malfunctions. When a LeakSmart sensor identifies a leak, your valve will automatically shut off the water in 5 seconds, and you will be instantly notified on your smart phone. This quick shut off provides peace of mind that your home is protected from catastrophic water damage.

Power Outage From a Storm? LeakSmart Still Protects
Another critical difference between other flow meters and LeakSmart: our new leak protection system operates off a proprietary smart home protocol with battery back up, so it works and protects your home even when the power and Wi-Fi are down. Other flow meters need power or internet to work. LeakSmart easily integrates with Google Assistant, Amazon Alexa and Control4.

Watch Your Water Efficiency
Protect By LeakSmart® with flow offers another valuable benefit: water analytics. With our system controlling and managing your water flow, your home water use will be more efficient and affordable. You’ll have data about your daily, weekly and monthly water usage, and can make adjustments as necessary.

We Guarantee A Home Without Water Damage
Our newest product stands out from other flow meters on the market. While competitors offer one or two-year contractor warranties, LeakSmart provides a five-year manufacturer’s warranty when installed by a professional. LeakSmart also offers general liability insurance up to $1,000,000 if the LeakSmart system fails after installation. We also pride ourselves on providing industry-leading support for our customers, with tech support, customer service or sales guidance whenever you need it. We stand by our product and will guide you through any questions or concerns you may have.

So how do you get this innovative new system for your home? Simply contact your plumbing contractor and ask about Protect by LeakSmart® with Flow.


Preparing Your Home for Winter

Labor Day weekend is often the last time families gather at the beach house or cabin together.  It can be hard to say goodbye to the languid days of summer and adjust to the back-to-school routine.  But one thing that should be top of the list for the end of the summer:  preparing the holiday home so it’s safe and secure through the off-season. 

On the Outside

Make a checklist for tidying up the exterior of your holiday home.  If you are on a lake, take out the dock, winterize and clean the boat, dry out life jackets and cushions and store them in a well-ventilated area.  Mow the lawn and rake leaves around the cottage.  If you have expensive bikes or furniture, consider storing them in a locked garage or shed.

Sealed For the Season

Give your home a thorough once-over.  Do you see any openings in the floorboards or corners where a local creature could come in and stay for the winter?  If you find any suspicious holes, fill them with steel wool.  Check all the windows to ensure they close and lock; caulk the perimeters to stop any leaks. 

Time for Bed

Spider webs, dust and mice may find your home very hospitable in the winter.  One easy way to keep mites away:  cover mattresses and other soft furniture with plastic sheets and covers.  You can also scatter dryer sheets between the plastic and the fabric to freshen the room (and discourage vermin from getting comfortable).

Fireplace Safety

Wood-burning fireplaces can have residue that builds up over time.  If you haven’t had your fireplace cleaned recently, schedule an inspection and cleaning before the end of the season.  Repair any broken seals and then close the damper vent.

Turn The House Off

Take a walk through the home and turn off the furnace, unplug all appliances and electronics.  Clean out the refrigerator and leave the door open slightly to prevent mold growth.  A box of baking soda will also keep things clean.  Disconnect the oven, the washing machine and dryer.

It Takes a Village

Do you have neighbors who live near your vacation home in the off-season?  Ask if they will check in on your house while you are gone.  Be sure to leave your contact information with neighbors and local police.

Skip the Water Worry

There are a few important steps for avoiding leaks in the winter.  Turn off the electrical breaker for your water heater and pump, and follow instructions on how to best empty the hot water tank.  Shut off the water at the main supply to avoid freezing pipes.  For a fail-safe plan, ask your plumbing contractor to install a LeakSmart system—it will not only monitor for leaks and shut water off automatically if a leak is detected, but also remotely control the water supply from your smart phone. That way, you can be confident that your summer house is secure while you are away and you avoid leaks or worse, a catastrophic flood.