Why is my LeakSmart app sending notifications that I am over my water usage limit when I know my household has not used that much water?

We recently experienced an issue with flow data when daylight savings time ended on November 1, 2020. If this is a recent occurrence that started in November, all that is needed to correct the problem is to power cycle the hub off and then back on again to reset the system. If this is a problem that just started or you’ve experienced intermittently, you could have a different issue like a running toilet or an in-wall leak. Check areas that are susceptible to these possibilities or call your local plumber. If this issue persists without explanation, please contact our service department and we’ll walk through some troubleshooting steps with your system.